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ARCTIC TOURS CANADA

Arctic Tours Canada Terms And Conditions

 All prices are subject to 5% tax unless already included in the prices.

 Credit card payments are subject to 3% surcharge.

All tours are guaranteed upon payment receipt. Arctic Tours Canada reserves the right to cancel tours if payment haven't been received.

In the event that tour have been cancelled due to unsafe weather conditions, tour credit or full refund will be issued.

 Arctic Tours Canada reserves the right to change tours itinerary in the event of un-safe weather conditions or road closures. All decision are left to the discretion of our certified tour guides.

 Arctic Tours Canada reserves the right to refuse unaccompanied minors. All children under 12 have to be accompanied by an adult.

 Some activities are strenuous of nature. Passengers should be of reasonable health and fitness and carry all required medication. Arctic Tours Canada must be advised of any prior medical conditions at time of booking. Arctic Tours Canada recommend customers to purchase travel insurance in-case of medical emergency.


Cancellation Policy:

Multi-day packages cancellation policy - cancellations received up to 15 days prior to arrival date are subject to $45 administrative fees. Cancellations received up to 5 days prior to arrival date will be charged 50% of the tour fare per person. Cancellations received up to 3 days prior to arrival date will be charged 70% of the tour fare per person and cancellations or a no show on the arrival date are 100% non-refundable. Early hotel and tours check-outs are 100% non-refundable.


Tours cancellation policy - cancellations received up to 3 days prior to tour date are 100% refundable. Cancellation received up to 2 days prior to tour will be charged 70% of the tour fare per person. Cancellations on tour date or a no show for tour are 100% non-refundable. Early tours check-outs are 100% non-refundable. If a tour is cancelled due to unsafe adverse weather conditions, the tour will be rescheduled to next available safe day or full refund will be issued. If a tour has been cancelled due to insufficient number of participants tour will be rescheduled to next available date or tour credit or refund will be issued.  


Child policy - child rate applies to children 12 years of age and under. All children must be accompanied by tour participating parent or guardian of 18 years of age or older. Arctic Tours Canada reserves the right to refuse unaccompanied child or children that are jeopardizing safety of other participants on tour.    


Private Group Tours:

A non-refundable deposit of 20% is required to confirm group booking and full payment is due 15 days prior to arrival. Amendments within 7 days prior to arrival may incur a charge.